Return to Help Index
|Pricing and Billing|
|Do I have to pay sales tax?|
|If you are tax exempt please email email@example.com and we can remove sales tax from your invoice prior to charging your credit card or invoicing your purchase order.
For non tax-exempt customers sales tax is payable on all orders shipping to
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
If you checked out anonymously contact us with your request and a copy of your invoice will be emailed to you.
|When will my credit appear on my account?|
|It usually takes 2-3 days to process a return. It may take another couple of days before a credit shows up on your electronic credit card statement.|
|When will my credit card be charged?|
|Your credit card will be charged no more than 24 hours prior to your order being packed for shipment.